Rebecca Holstein
About Rebecca Holstein
Rebecca Holstein is a Customer Care Lead at Brigit, where she has worked since 2021. She has a background in marketing, with a Bachelor of Applied Science from Quinnipiac University, and experience in customer service and sales.
Current Role at Brigit
Rebecca Holstein serves as the Customer Care Lead at Brigit, a position she has held since 2021. In this role, she is responsible for overseeing customer support operations and ensuring a high level of service for users. Her experience in customer care enables her to effectively manage team dynamics and address customer inquiries efficiently.
Previous Experience
Prior to her current role, Rebecca worked as a Customer Care Associate at Brigit from 2020 to 2021. She also has experience in various positions, including a Junior Account Manager at Sharpleft for two months in 2014, and a Student Services Assistant at Quinnipiac University from 2013 to 2014. Additionally, she worked as Seasonal Museum Floor Staff at the Intrepid Sea, Air & Space Museum from 2012 to 2014.
Education and Expertise
Rebecca Holstein graduated with a Bachelor of Applied Science (B.A.Sc.) in Marketing from Quinnipiac University - School of Business, completing her studies from 2011 to 2015. Her academic background provides a solid foundation in marketing principles. She possesses expertise in Search Engine Optimization (SEO) and MailChimp, which are essential skills in the marketing and advertising sectors.
Technical Skills
Rebecca has strong proficiency in Microsoft Word and WordPress, which enhances her capabilities in digital marketing and content management. These skills are crucial for managing online content and optimizing user engagement across digital platforms.
Sales Background
Rebecca has a solid background in sales, which contributes to her effectiveness as a Customer Care Lead. Her sales experience allows her to understand customer needs better and implement strategies that improve customer satisfaction and retention.