Yaniv Kalmek
About Yaniv Kalmek
Yaniv Kalmek is a CRM Operations Manager with a background in technical writing and product management. He specializes in optimizing user engagement through data-driven strategies and effective communication.
Current Role at Camilyo
Yaniv Kalmek serves as the CRM Operations Manager at Camilyo, a position he has held since 2020. In this role, he focuses on optimizing customer relationship management processes. His responsibilities include enhancing user engagement and communication strategies. Kalmek collaborates with various teams, including Product Managers and Customer Success Managers, to improve user communication throughout the customer journey.
Previous Experience at Camilyo
Before his current role, Yaniv Kalmek worked at Camilyo as a Knowledge Base Specialist for nine months in 2020. In this capacity, he contributed to the development and management of knowledge resources that support user engagement and product understanding. His work involved creating and optimizing documentation to facilitate better user experiences.
Professional Background in Writing and Documentation
Yaniv Kalmek has a diverse background in writing and documentation. He worked as a Technical Writer and Documentation Specialist at WebsPlanet from 2017 to 2018, where he focused on creating clear and concise documentation. He also served as a UX Writer at Guesty for two months in 2019, contributing to user experience improvements through effective writing.
Education and Academic Qualifications
Yaniv Kalmek completed his high school education at Galili High School, where he studied Chemistry and Computer Science from 2003 to 2006. He later pursued higher education at Ruppin Academic Center, earning a Bachelor’s Degree in Marine Sciences from 2011 to 2015. His academic background provides a foundation for his analytical and technical skills in his professional roles.
Experience in Product Management and Training
Yaniv Kalmek has significant experience in product management and training. He worked at Puzzle Projects LTD as a Product Manager from 2015 to 2017, where he managed product development and strategy. Additionally, he served as a Field Trainer at the same company for two years, focusing on training and supporting team members in product-related tasks.