Konor Benson
About Konor Benson
Konor Benson is a Support Analyst II at Carta, where he has worked since 2022. He has a background in customer service and technical support, with previous roles at Solutionreach, Inc. and Discover Financial Services.
Work at Carta
Currently, Konor Benson serves as a Support Analyst II at Carta, a role he has held since 2022. In this position, he utilizes multi-channel support to educate stakeholders on equity matters and assists companies in managing their cap tables. His responsibilities involve engaging proactively with peers and colleagues to leverage their strengths, ensuring project success. The hybrid work environment allows him to thrive by learning new concepts and applying them creatively.
Previous Experience at Solutionreach, Inc.
Konor Benson has extensive experience at Solutionreach, Inc., where he held multiple roles from 2017 to 2022. He began as an Account Development Specialist for three months, followed by a position as a Customer Success Manager for 11 months. He then transitioned to an Enterprise Customer Service Representative, serving for three years. His time at Solutionreach involved engaging with clients and enhancing customer satisfaction through effective communication and support.
Background in Technical Support
Before his tenure at Solutionreach, Konor Benson worked as a Technical Support Specialist at Teleperformance, USA, for five months in 2012. This role provided him with foundational skills in technical support and customer service. Additionally, he worked as a Collections Specialist at Discover Financial Services from 2013 to 2014, where he developed further expertise in customer interactions and problem resolution.
Education and Expertise
Konor Benson studied at Salt Lake Community College, where he gained knowledge and skills relevant to his career in support and customer service. His educational background complements his professional experience, enabling him to thrive in environments that require learning new concepts and applying them creatively. His expertise lies in customer engagement, technical support, and managing client relationships.