Erica Horowitz
About Erica Horowitz
Erica Horowitz is the Manager of Training, Onboarding & Development for Clinical Outreach at Charlie Health, where she has worked since 2022. She has extensive experience in training and development, having held various roles at NYU Langone Health and Policygenius Inc., and holds degrees from Florida State University and Columbia University.
Current Role at Charlie Health
Erica Horowitz currently serves as the Manager of Training, Onboarding & Development for Clinical Outreach at Charlie Health. She has held this position since 2022, working remotely. In this role, she focuses on developing and implementing training programs that enhance employee performance and engagement. Her responsibilities include overseeing onboarding processes and ensuring that training initiatives align with the organization's goals.
Previous Experience at Policygenius Inc.
Prior to her current role, Erica worked at Policygenius Inc. from 2019 to 2022. She held multiple positions, including Training Manager and Quality and Training Lead. In these roles, she was responsible for designing training programs and ensuring quality assurance within the organization. Her contributions were essential in improving training processes and employee performance.
Experience at NYU Langone Health
Erica has extensive experience at NYU Langone Health, where she worked from 2014 to 2019. Her roles included Project Coordinator for Wellness Programs, Assistant Manager of Quality Assurance and Training, and Operations Supervisor at the Multiple Sclerosis Comprehensive Care Center. During her time there, she focused on quality assurance, training, and operational management, contributing to the overall effectiveness of the healthcare services provided.
Education and Expertise
Erica holds a Bachelor of Social Work Degree from Florida State University, where she also studied Child Development. Additionally, she earned a Master of Science Degree in Social Enterprise Administration from Columbia University, with a minor in the World of Work. Her academic background supports her expertise in designing learning programs and delivering HR services that enhance employee engagement and performance.
Leadership and Organizational Development Experience
With over nine years of leadership and organizational development experience, Erica has a proven track record in stakeholder management and employee advocacy. She serves as a cultural change steward within her organizations, focusing on people management, leadership coaching, and career development. Her strategic approach to training and development has been instrumental in fostering positive workplace cultures.