Gabriel Santana
About Gabriel Santana
Gabriel Santana is an Area Manager at Chip City, where he oversees daily operations and manages Human Resources tasks. He has a background in leadership roles at various companies, including Starbucks and &pizza, and holds an undergraduate degree in Criminal Justice from Hudson County Community College.
Work at Chip City Cookies
Gabriel Santana serves as the Area Manager at Chip City, a position he has held since 2021. In this role, he oversees daily operations across multiple locations in Manhattan, New York. His responsibilities include developing district-level strategies aimed at enhancing financial performance, operational efficiency, and customer service. He reports directly to the Regional Director and plays a key role in implementing new operational standards within the stores.
Previous Experience in Food Service
Before joining Chip City, Gabriel Santana worked at &pizza as a Shift Lead for four months in Union, New Jersey, from 2020 to 2021. Prior to that, he was employed at Starbucks as a Shift Supervisor for three years, from 2018 to 2021, in Jersey City, New Jersey. In both roles, he gained valuable experience in managing teams and enhancing customer experiences.
Human Resources Responsibilities
In addition to his operational duties at Chip City, Gabriel Santana takes on various Human Resources tasks. These include recruiting new team members and implementing operational standards that align with company goals. He leads a team of managers, focusing on motivating and coaching them to strengthen their skill sets and achieve new objectives.
Education and Expertise
Gabriel Santana studied at Hudson County Community College, where he earned an undergraduate degree in Criminal Justice and Corrections from 2020 to 2022. His educational background contributes to his understanding of organizational dynamics and human resource management, which he applies in his current role.
Background in Recreation Management
Prior to his roles in the food service industry, Gabriel Santana worked as the Jersey City Recreation Manager for four years, from 2015 to 2019. In this capacity, he managed recreational programs and services, which provided him with experience in community engagement and program development.