Cheryl Bishop
About Cheryl Bishop
Cheryl Bishop serves as the Quality Training Manager at Cinch Home Services, a position she has held since 2019. With extensive experience in training and management across various retail organizations, she has a proven track record in implementing customer-focused strategies and improving operational efficiency.
Work at Cinch Home Services
Cheryl Bishop has served as the Quality Training Manager at Cinch Home Services since 2019. In this role, she is responsible for developing and implementing training programs that enhance the quality of customer service. Her focus includes executing customer-focused strategies and writing policies that ensure high standards of service. Over her tenure, she has contributed to the organization's commitment to excellence in customer experience.
Education and Expertise
Cheryl Bishop studied at Youngstown State University from 1983 to 1985. Her educational background supports her extensive experience in training and management roles across various retail organizations. She possesses skills in liaising between vendors, executives, and associates, which are essential for her current position and previous roles.
Background in Retail Management
Cheryl has a diverse background in retail management, having worked at Sears Holdings Corporation in multiple capacities, including Training and Facilitator, Store Manager, and Field Sales Development Manager. Her experience spans several years and locations, including Orlando, Florida, and Steubenville, Ohio. She has also held positions at Circuit City and JCPenney, where she developed skills in store operations, customer service, and team leadership.
Achievements in Training and Development
Throughout her career, Cheryl Bishop has implemented strategic process improvements that have driven sales growth and increased profitability. She has developed innovative recruiting techniques to attract qualified candidates and has executed operational processes that enhance labor efficiency. Her focus on training and development has contributed to the success of the teams she has managed.
Experience in Customer Service Strategies
Cheryl has a proven track record of executing customer-focused strategies in her roles. She has written policies and programs aimed at ensuring high-quality customer service. Her experience includes overseeing point-of-sale and inventory management systems, which are critical for maintaining operational efficiency in retail environments.