Hubert Bruhier
About Hubert Bruhier
Hubert Bruhier is an Area Manager at Cinch Home Services in Boca Raton, Florida, where he has worked since 2016. He has extensive experience in customer service and operations management, having held various roles in companies such as Arise Virtual Solutions Inc., Convergys Corporation, and T-Mobile USA.
Work at Cinch Home Services
Hubert Bruhier has served as Area Manager at Cinch Home Services since 2016. In this role, he is responsible for overseeing operations and ensuring customer satisfaction across the service area. His tenure at Cinch has lasted for eight years, during which he has contributed to the company's operational strategies and customer service initiatives.
Previous Experience at Arise Virtual Solutions Inc.
Before joining Cinch Home Services, Hubert Bruhier worked at Arise Virtual Solutions Inc. as Senior Performance Compliance Lead from 2015 to 2016. His role involved ensuring compliance with performance standards and optimizing operational processes. This position was based in Miramar, Florida, and lasted for one year.
Career Background in Customer Satisfaction
Hubert Bruhier has extensive experience in customer satisfaction roles. He worked as a Customer Satisfaction Supervisor at Convergys Corporation from 2000 to 2008 for eight years. Additionally, he served as Customer Service and Operations Manager at JPay Inc. from 2012 to 2015, where he managed customer service operations and team performance.
Education and Expertise
Hubert Bruhier studied at Florida Atlantic University, where he earned a Bachelor of Business Administration. His studies spanned from 2005 to 2008. He also pursued coursework in Accounting and Business/Management, further enhancing his business acumen. This educational background supports his expertise in operational efficiency and strategic planning.
Professional Skills and Competencies
Hubert Bruhier possesses a proven track record in developing cost-saving processes and improving operational efficiencies. He has cross-functional expertise in coordinating activities for various customer support teams. His experience includes strategic planning and team building in both small and large organizations. Additionally, he is bilingual and skilled in identifying and resolving business problems.