Tim Thyne
About Tim Thyne
Tim Thyne serves as the Head of Customer Success at Circle, where he focuses on driving growth through customer retention and expansion. He has extensive experience in sales and account management, having held leadership roles at Help Scout, HubSpot, and Automattic.
Current Role at Circle.so
Tim Thyne serves as the Head of Customer Success at Circle since 2022. In this role, he focuses on enhancing customer experiences and driving growth through improved monthly recurring revenue, retention, and expansion. He is responsible for establishing and supporting traditional customer success functions and programs, including onboarding teams and scaled customer success initiatives. His contributions are vital to the development of an all-in-one community platform that supports numerous online communities.
Previous Experience at Help Scout
Tim Thyne worked at Help Scout for a total of six years, holding various positions including Head of Sales and Account Management from 2015 to 2021, and VP of Sales from 2019 to 2021. During his tenure, he played a significant role in driving sales strategies and managing customer accounts, contributing to the company's overall success and customer satisfaction.
Experience at HubSpot
Tim Thyne's experience at HubSpot includes roles as a Channel Consultant and Inbound Marketing Consultant from 2013 to 2014. In these positions, he worked in Cambridge, MA, where he focused on channel strategies and inbound marketing initiatives, enhancing the company's outreach and customer engagement efforts.
Education in Business Administration
Tim Thyne studied at Southern New Hampshire University, where he earned a 3-Year Honors Business Degree in Business Administration. This educational background provided him with foundational knowledge and skills applicable to his various roles in customer success, sales, and marketing.
Career at Scribe Software
Tim Thyne's career at Scribe Software spanned from 2011 to 2013, where he held the positions of Marketing Manager and Marketing and Project Management. His work involved overseeing marketing strategies and managing projects, contributing to the company's marketing efforts and operational efficiency.