Antoine Ward
About Antoine Ward
Antoine Ward is a Sr. Payoff/Collateral Specialist at City National Bank in El Segundo, CA, with over 10 years of experience in sales, mortgage processing, and customer service. He holds a Bachelor's Degree in Sociology from California State University-San Bernardino and has previously worked for Wells Fargo Home Mortgage and Finance of America Mortgage LLC.
Work at City National Bank
Antoine Ward has been employed at City National Bank as a Senior Payoff/Collateral Specialist since 2017. In this role, he is responsible for managing payoff transactions and collateral documentation. His position is based in El Segundo, California, where he applies his extensive knowledge in mortgage processing and customer service to ensure efficient operations.
Previous Experience at Wells Fargo Home Mortgage
Prior to his current role, Antoine Ward worked at Wells Fargo Home Mortgage as an REO Closer from 2008 to 2016. Over the course of eight years, he gained valuable experience in real estate owned (REO) transactions, contributing to his overall expertise in the mortgage industry.
Experience at Finance of America Mortgage LLC
Antoine Ward held the position of Closer/CD Review at Finance of America Mortgage LLC for eight months in 2016 to 2017. His responsibilities included reviewing closing documents and ensuring compliance with industry standards, further enhancing his skills in mortgage processing.
Education and Expertise
Antoine Ward earned a Bachelor’s Degree in Sociology from California State University-San Bernardino, completing his studies from 2011 to 2016. His educational background provides a foundation for his strong interpersonal skills, enabling effective communication with employees, customers, and vendors in his professional roles.
Background in Customer Service and Sales
Before entering the mortgage industry, Antoine Ward worked as a Customer Retention Manager at TruGreen LawnCare from 2007 to 2008. This role allowed him to develop his customer service skills, which he has since applied in various positions within the mortgage sector. With over ten years of experience in sales and customer service, he demonstrates strengths in communication, problem-solving, and adaptability.