Jennifer Martin

Jennifer Martin

SVP, Commercial Transformation Lead @ City National Bank

About Jennifer Martin

Jennifer Martin serves as the Senior Vice President and Commercial Transformation Lead at City National Bank, where she has worked since 2020. With extensive experience in strategic leadership roles, she has a strong focus on business expansion and has previously held significant positions at Wells Fargo and Asia Society.

Work at City National Bank

Jennifer Martin serves as the Senior Vice President and Commercial Transformation Lead at City National Bank. She has held this position since 2020, contributing to the bank's strategic initiatives in the San Francisco Bay Area. In her role, she focuses on driving commercial transformation efforts, leveraging her extensive experience in business strategy and customer engagement.

Previous Experience at Wells Fargo

Prior to her current role, Jennifer Martin worked at Wells Fargo in various senior leadership positions. From 2019 to 2020, she served as Senior Vice President and Head of Solutions Strategy and Capabilities in Wholesale Banking. Her tenure at Wells Fargo also included roles as SVP Co-Lead of BSA/AML Remediation, Financial Crimes Risk and Control from 2016 to 2019, and SVP Manager of Business Strategy, Process, and User Experience from 2010 to 2016.

Education and Expertise

Jennifer Martin holds a Bachelor of Arts degree from Princeton University and a Master of Business Administration from the Haas School of Business at the University of California, Berkeley. Her educational background provides a strong foundation for her expertise in business strategy, international markets, and customer engagement.

Background in Management Consulting

Jennifer Martin has a background in top-tier management consulting, having worked with Fortune 500 clients. She served as a Senior Management Consultant at Pacific Rim Resources Ltd. from 1997 to 1999, where she operated in both the San Francisco Bay Area and Shanghai. This experience has contributed to her strategic leadership capabilities in various sectors.

Achievements in Strategy and Transformation

Throughout her career, Jennifer Martin has led large-scale multi-year initiatives focused on BSA/AML remediation and commercial lending platforms. She has a strong emphasis on designing strategies for business expansion into new markets and customer segments, enhancing processes and controls to improve customer experiences and mitigate risk.

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