Nancy Quintanilla, MBA
About Nancy Quintanilla, MBA
Nancy Quintanilla, MBA, serves as the Organizational Change Management Lead at City National Bank, a position she has held since 2017. She has a background in organizational change management, having previously worked at Molina Healthcare and Pacific Gas and Electric Company, and holds a BA in Communications and Marketing and an MBA in Leadership and Organizational Change.
Work at City National Bank
Nancy Quintanilla has served as the Organizational Change Management Lead at City National Bank since 2017. In this role, she focuses on implementing strategies that facilitate organizational change and enhance employee engagement. Her work involves assessing the impact of changes on various stakeholders and developing communication plans to support transitions. Over her tenure, she has contributed to several initiatives aimed at improving operational efficiency and fostering a culture of adaptability within the organization.
Previous Experience in Organizational Change Management
Prior to her current position, Nancy Quintanilla gained valuable experience in organizational change management through various roles. She worked as an Organizational Change Management Analyst at Molina Healthcare from 2016 to 2017, where she supported change initiatives and analyzed their effects on staff and operations. Earlier, she completed an internship at Pacific Gas and Electric Company in 2015, focusing on organizational change management for three months. Additionally, she served as Operations Manager at Abacus Credit Counseling from 2009 to 2015, where she oversaw operational processes.
Education and Expertise
Nancy Quintanilla holds a Bachelor of Arts in Communications and Marketing from California State University, Long Beach. She furthered her education by earning a Master of Business Administration (MBA) with a focus on Leadership and Organizational Change from Pepperdine Graziadio Business School. Her academic background equips her with a strong foundation in effective communication and strategic leadership, essential for her roles in organizational change management.
Background in Operations Management
Before transitioning to organizational change management, Nancy Quintanilla accumulated significant experience in operations management. She worked as Operations Manager at Abacus Credit Counseling for six years, where she was responsible for overseeing daily operations and ensuring efficient service delivery. This role provided her with insights into operational processes, which she later applied in her change management roles.