Nikki Lengal
About Nikki Lengal
Nikki Lengal is the Vice President and Process Analyst in Operations at City National Bank, where she has worked since 2023. She has a background in mortgage lending, having held various positions at USAA, PenFed Credit Union, and City National Bank.
Work at City National Bank
Nikki Lengal currently holds the position of Vice President, Process Analyst in Operations at City National Bank. She has been in this role since 2023. Prior to this, she served as a Residential Loan Officer at the same institution from 2021 to 2023. In her current role, she focuses on optimizing processes within the operations department, contributing to the bank's efficiency and effectiveness.
Previous Experience in Mortgage Lending
Before joining City National Bank, Nikki Lengal worked at USAA as a Mortgage Loan Officer from 2015 to 2020. During her five years at USAA, she gained extensive experience in mortgage lending and customer service. Following her tenure at USAA, she transitioned to PenFed Credit Union, where she served as an Agent Loan Officer for seven months in 2020.
Education and Expertise
Nikki Lengal studied at DeVry University, where she earned a Bachelor of Science degree in Technical Management. Her studies spanned from 2011 to 2013, equipping her with the knowledge and skills necessary for her career in the financial services industry. This educational background supports her expertise in process analysis and operations management.
Career Progression
Nikki Lengal's career in the financial services sector has shown a clear progression in roles and responsibilities. Starting as a Mortgage Loan Officer at USAA, she developed foundational skills in mortgage lending. She then advanced to a Residential Loan Officer at City National Bank before moving into her current role as Vice President, Process Analyst in Operations, demonstrating her growth and adaptability in the industry.