Robert Aviles
About Robert Aviles
Robert Aviles serves as the Branch Manager at City National Bank, a position he has held since 2019. He has extensive experience in banking, having previously worked at Bank of America and U.S. Bank, where he focused on business banking and customer satisfaction.
Work at City National Bank
Robert Aviles has served as Branch Manager at City National Bank since 2019. In this role, he oversees branch operations and is responsible for driving business growth and customer satisfaction. His leadership focuses on enhancing service delivery and fostering a positive banking experience for clients.
Previous Experience at Bank of America
Before joining City National Bank, Robert Aviles held multiple positions at Bank of America. He worked as Vice President of Business Banking from 2004 to 2006, where he managed business banking operations. Prior to that, he served as Banking Center Manager from 1999 to 2003, overseeing branches in Fullerton, Yorba Linda, and Santa Ana.
Current Role at U.S. Bank
Since 2008, Robert Aviles has been employed at U.S. Bank as Area Sales Manager for Business Banking in the Greater Los Angeles area. His responsibilities include managing sales strategies and cultivating service revenue opportunities in the San Gabriel Valley Market.
Education and Expertise
Robert Aviles studied at the University of Phoenix, where he gained foundational knowledge applicable to his banking career. His expertise spans various aspects of banking, including business banking management and customer relationship management.
Achievements in Customer Management
In his management role in the San Gabriel Valley Market, Robert Aviles achieved a reduction in customer attrition to less than 9%. He also improved customer satisfaction through effective management strategies, demonstrating his ability to enhance service quality and client retention.