Danielle Forest
About Danielle Forest
Danielle Forest is a CS Operations Associate at Cleo AI with a background in customer support, political communications, and international relations.
Company
Danielle Forest currently works at Cleo AI as a CS Operations Associate. She initially joined Cleo AI as a Customer Support Executive in 2020, where she served for seven months in London, United Kingdom, before transitioning to her current role. Cleo AI is an innovative company, and Danielle plays a crucial part in its operations team, ensuring streamlined processes and effective customer support.
Title
Danielle Forest holds the title of CS Operations Associate at Cleo AI. In this role, she is responsible for overseeing and improving customer service processes, ensuring operational efficiency, and supporting the organization’s broader objectives. Her expertise in customer support and operations significantly contributes to Cleo AI's mission.
Education and Expertise
Danielle Forest has a robust educational background, holding a Master's degree in Public Policy from King's College London, completed between 2017 and 2018. Prior to that, she earned a Bachelor's degree in International Relations from Jagiellonian University, studying from 2014 to 2017. Additionally, she attended the Elm Institute at Yale University in 2016, participating in the 'Markets and Morals' summer seminar program for 11 months. These diverse academic experiences have equipped her with a comprehensive understanding of public policy, international relations, and ethical market practices.
Previous Experience
Danielle Forest has amassed extensive experience in various roles before her current position. She served as a Legislative Committee Member at Democrats Abroad UK Women's Caucus in 2018 for three months. Previously, she worked as a Political Communications Intern at the Afghanistan and Central Asian Association (ACAA) in 2017 for two months. Additionally, Danielle was a Liaison Officer at King's Think Tank from 2017 to 2018 for nine months, where she facilitated effective communication and collaboration. Her early career also includes contributing to the Krakow Post for a year from 2015 to 2016 and working as a Copywriter at Sensa Nostra in 2014.
Achievements
Danielle Forest played a pivotal role in Cleo AI's customer support team, where her efforts and capabilities earned her a transition to the CS Operations Associate position. Her internship at the Afghanistan and Central Asian Association (ACAA) provided her with essential political communications experience. Additionally, she contributed valuable insights and articles during her one-year tenure at Krakow Post. Her educational pursuits, including a summer program at the Elm Institute at Yale University, reflect her commitment to understanding complex intersections between markets and morals. At King's Think Tank, Danielle effectively facilitated communication and operational efficiency as a Liaison Officer.