Daragh Duffy
About Daragh Duffy
Daragh Duffy is a Tech Ops professional at Cleo with extensive experience in IT support roles, particularly with Apple products, and a background in photography.
Current Role at Cleo
Daragh Duffy holds the title of Tech Ops at Cleo. In his current position, he is responsible for ensuring the smooth operation of technical systems and support within the company. His extensive background in IT support, particularly with Apple products, enables him to efficiently manage technical issues and optimize operational workflows.
Previous Experience at Paddle
Daragh Duffy has accumulated significant experience at Paddle, where he held multiple IT support roles. He began as an IT Support Engineer, working from 2019 to 2020 in London. He then served as Senior IT Support Engineer from 2020 to 2021, followed by a promotion to IT Support Team Lead, a role he filled from 2021 to 2024. His responsibilities included overseeing the IT support team and ensuring optimal performance for users.
Mac Support Technician Roles
Daragh Duffy has extensive experience with Apple products, having worked in various roles that focused on Mac support. He served as a Mac Support Technician at PMI Global Studio in 2019, and prior to this, he worked as an OS X & iOS Service Technician at Compu b, an Apple Premium Reseller, from 2016 to 2018 in London. These roles reinforced his expertise in providing specialized support for Apple systems.
Educational Background
Daragh Duffy has a strong academic background. He earned a Bachelor of Arts (BA) in Photography from Nottingham Trent University, where he studied from 2011 to 2014. Before that, he spent a year at the University of the Arts London. His education has provided him with a unique blend of artistic and technical skills, contributing to his effectiveness in IT support roles.
Early Career and Other Roles
Earlier in his career, Daragh Duffy held various roles that built his foundation in IT support. He worked as an IT Support Technician at ustwo from 2018 to 2019, gaining experience in a digital product studio environment. Additionally, he served as a Mac Technician at Mac1 for 11 months from 2015 to 2016 and as a Sales Advisor at Solutions Inc. from 2014 to 2015. These positions have contributed to his comprehensive skill set in technical support.