Ria Jesrani
About Ria Jesrani
Ria Jesrani is the UX Research Lead at Cleo in London, with extensive experience in UX research, consultancy, and training.
Title and Current Role
Ria Jesrani currently serves as the UX Research Lead at Cleo in London, England. She took on this role in May 2021. In her position, she focuses on enabling product teams to be user-centric and emphasizes the impact of research within the organization. Ria values the importance of listening to users, which has significantly influenced her career choices.
Education and Expertise
Ria Jesrani holds a Bachelor of Arts degree in Economics and Management from the University of Oxford, having studied from 2011 to 2014. Additionally, she completed a Leadership course at Squared Online from 2015 to 2016. Her foundational education began at Loughborough High School, where she studied from 2004 to 2011. Ria has extensive experience in various UX research methodologies, including usability testing, eye-tracking, card sorting, diary studies, benchmarking, unmoderated remote testing, participatory design, and surveys.
Professional Background
Ria Jesrani has a diverse background in UX research, consultancy, management, and training. Her experience spans both in-house and agency-side roles, where she has contributed to the field through her in-depth knowledge of user experience practices. Ria is confident with numerous UX research methodologies and has consistently focused on the most effective ways to make product teams user-centric.
Conference Speaking and Training
Ria Jesrani has been an active speaker at conferences and training courses, where she shares her insights on best practices and frameworks that enable research at scale. Her presentations often emphasize the practical aspects of UX research and the significant impact it has on product development and user satisfaction.
Career Advice Blog
In addition to her professional roles, Ria Jesrani has written a blog focused on career development. Her blog, titled 'How to Smash Your Next Career Move,' offers practical advice and strategies for advancing one's career. This reflects her commitment to sharing knowledge and supporting the career growth of others in her industry.