Roisin Allum
About Roisin Allum
Roisin Allum is the Operations Manager at Cleo in London, with extensive experience in customer operations, administration, and event management.
Operations Manager at Cleo
Roisin Allum currently serves as the Operations Manager at Cleo, a position she has held in London, England, United Kingdom. Over her tenure, she has witnessed the company's growth from a modest team of five individuals to a robust workforce of over 150 employees. Her role involves overseeing various operational aspects, ensuring efficient workflow, and enhancing team functionality.
Customer Operations Team Lead at Cleo
From 2019 to 2021, Roisin Allum held the position of Customer Operations Team Lead at Cleo. During these two years, she honed her skills in managing customer operations teams, leading the team with a focus on improving customer service processes and team coordination. This role was a pivotal part of her journey within the company, showcasing her leadership and team management capabilities.
Early Career in Fashion and Administration
Prior to her tenure at Cleo, Roisin Allum accumulated experience in various administrative and promotional roles. She worked as an Admin and Promotions Manager at Fashion Antidote in 2016 for seven months, where she contributed to both administrative tasks and promotional activities. Additionally, she served in administrative roles at companies like Goose Design and Office Angels, where she developed foundational skills in administration and office management.
Background in Event Management
Roisin Allum's experience extends to event management, having worked as a Charity Day Event Assistant at ICAP for two consecutive years. She was involved in organizing and assisting with ICAP's Charity Day events, gaining valuable insights into event planning and execution. These roles, though temporary, contributed significantly to her versatile skill set.
Educational Background in Fashion Design
Roisin Allum's educational background is in fashion design. She studied Fashion/Apparel Design at Leeds Arts University, where she achieved a BA Hons in Fashion over a period of three years, from 2009 to 2012. Before that, she studied Art at Chesterfield College and earned a Foundation Diploma in 2009. This creative foundation in fashion design marks the starting point of her professional journey.