Katie Wilson
About Katie Wilson
Katie Wilson is an Implementation Analyst at Clinicient in Portland, Oregon, with over 10 years of experience in customer service and more than 5 years in administrative roles.
Company
Katie Wilson currently works at Clinicient, a company based in Portland, Oregon. Clinicient is a healthcare technology company focused on providing software solutions to improve clinical and financial outcomes for therapy practices.
Title
Katie Wilson serves as an Implementation Analyst at Clinicient, where she started in 2019. She is responsible for managing and executing the implementation of software solutions for various clients in the healthcare industry.
Education and Expertise
Katie Wilson studied at the University of Oregon, where she completed a Bachelor of Science in Human Physiology from 2006 to 2010. She also attended Everest College - Colorado Springs from 2014 to 2015. Katie has over 10 years of experience in the customer service industry and more than 5 years in administrative roles.
Background
Katie has a varied professional background. At Clinicient, she previously worked as a Customer Relationship Consultant starting in 2017 and also served as a Denials and Accounts Receivable Specialist for six months that same year. Prior to joining Clinicient, Katie worked at Portland Backsmith for three years as a Billing Specialist, Administrative Assistant, and Licensed Massage Therapist. She also held roles at Aloha Chiropractic, New Heights Physical Therapy Plus, Tuality Healthcare, and Costco Wholesale. Her career has given her extensive experience in managing customer relationships, administrative duties, and healthcare operations.
Professional Roles and Responsibilities
In her current role at Clinicient, Katie is involved in managing professional services cases using Salesforce CRM software. She works cross-functionally with multiple departments to ensure the success of projects. Besides her primary roles, she serves as a mini team lead for the Employee Success SPARC team, which focuses on embedding core values within the company.