Timothy Grant
About Timothy Grant
Timothy Grant is a Client Support Supervisor at Clinicient in Portland, Oregon, with extensive experience in client relations and support roles.
Title and Current Role
Timothy Grant is the Client Support Supervisor at Clinicient, a position he has held since 2019. In this role, he oversees the client support team and ensures the efficient resolution of client issues in the Portland, Oregon area. He provides feedback and support to engineers and developers to enhance the Insight platform.
Professional Experience at Clinicient
Timothy has a progressive career at Clinicient, starting as a Client Relations Manager from 2014 to 2016, then as a Support Consultant from 2016 to 2019. He was promoted to his current role as Client Support Supervisor in 2019. Throughout his tenure, Timothy has implemented proactive measures that reduced case volume and resolution times.
Previous Roles and Experience
Before joining Clinicient, Timothy served in various roles. He worked at Liberty Mutual Insurance as a Sr. Medical Service Representative from 2008 to 2013. Prior to that, he was the Operations Manager at Securitas Security Services USA, Inc. from 2001 to 2004. He also spent nine years as a Painter at Freightliner Group Ltd and worked for a year as a Correctional Officer with the US Federal Bureau Of Prisons in Sheridan, Oregon.
Educational Background
Timothy Grant attended Pioneer Pacific College, where he studied Health/Health Care Administration/Management. He achieved an Associate's degree in this field.