Bruno Cecatto
About Bruno Cecatto
Bruno Cecatto is the founder of Cloud Humans, a company focused on enhancing customer service capabilities through AI solutions. He has extensive experience in leadership roles within high-growth tech companies and holds a Bachelor of Business Administration from FGV - Fundação Getulio Vargas.
Work at Cloud Humans
Bruno Cecatto serves as the Founder of Cloud Humans, a position he has held since 2020. Under his leadership, the company focuses on enhancing customer service capabilities through artificial intelligence. Bruno has played a key role in positioning Cloud Humans as a leader in AI-driven customer service solutions, leveraging his extensive experience in the tech industry.
Education and Expertise
Bruno Cecatto studied at FGV - Fundação Getulio Vargas, where he earned a Bachelor of Business Administration (B.B.A.) from 2010 to 2013. He furthered his education at Harvard Business School, completing an Executive Education program in Leadership & Business Strategy in 2018. Additionally, he participated in Y Combinator's W21 cohort in 2021. His educational background provides a strong foundation in business strategy and leadership.
Background
Before founding Cloud Humans, Bruno Cecatto held several leadership roles in prominent tech companies. He was the Head of SMB at Uber from 2016 to 2019 in São Paulo, Brazil, and served as the Head of Customer Success at Nibo from 2015 to 2016 in Rio de Janeiro, Brazil. He also worked as the Country Manager at Truora Inc. from 2019 to 2020. His diverse experience spans both startup and established company environments.
Achievements
Bruno Cecatto has a proven track record of managing and scaling operations in high-growth tech companies. His leadership at Cloud Humans has been instrumental in driving the company's success in the AI customer service sector. His experience at Uber and other companies has equipped him with the skills necessary to navigate complex business challenges and implement effective strategies.