Levy Cabaltera
About Levy Cabaltera
Levy Cabaltera is a Customer Service Specialist with extensive experience in customer service and outreach roles, currently working at Connext Global Solutions and Truework in the Philippines since 2021. With a Bachelor's degree in Tourism and Travel Services Management, Levy combines strong management skills with a sales-oriented approach to enhance customer interactions.
Work at Connext Global Solutions
Levy Cabaltera has been employed at Connext Global Solutions as a Customer Service Specialist since 2021. In this role, he has developed skills in managing customer inquiries and providing support. His tenure at Connext has contributed to his overall experience in customer service, allowing him to apply his knowledge effectively in a dynamic work environment.
Current Role at Truework
In addition to his position at Connext Global Solutions, Levy Cabaltera has also served as an Outreach Specialist at Truework since 2021. This role involves engaging with clients and facilitating communication, further enhancing his expertise in customer relations and outreach strategies.
Previous Work Experience
Levy Cabaltera has a diverse work history in customer service and sales. He previously worked at Gemline as a Sales Associate from 2019 to 2020 and at Amazon as a Technical Specialist from 2017 to 2019. His experience also includes positions at Office Beacon Philippines Inc as a Customer Service Representative and at PSI Services LLC as Candidate Support. His background in various customer service roles has equipped him with strong management skills.
Education and Expertise
Levy Cabaltera holds a Bachelor's degree in Tourism and Travel Services Management from Systems Plus College Foundation, where he studied from 2012 to 2016. This educational background provides him with a unique perspective in customer service roles. He has also developed expertise in using Microsoft Excel, which aids in customer service operations.
Sales and Customer Service Background
Levy Cabaltera's background includes experience in sales, which enhances his approach to customer service. His role as a Ticketing Agent at Cebu Pacific Air in 2013 for two months further solidified his understanding of customer needs and service delivery. This combination of sales and customer service experience contributes to his effectiveness in his current roles.