Chris Duncombe
About Chris Duncombe
Chris Duncombe is the VP of Business Systems at Coupa Software, with extensive experience in private equity metrics and business operations.
Current Role at Coupa Software
Chris Duncombe currently holds the position of Vice President of Business Systems at Coupa Software. Starting in this role in 2024, Chris is responsible for overseeing the business systems operations remotely. This role involves leveraging his extensive experience in private equity metrics and operations playbooks to enhance the effectiveness of Coupa's business processes.
Previous Experience at Imprivata
Prior to his role at Coupa Software, Chris Duncombe accrued significant experience at Imprivata. He served as Vice President of Business Operations & Systems from 2021 to 2024. Before that, he held various roles at Imprivata, including the Director of Business Operations & Systems from 2017 to 2021, Director of Business Systems from 2016 to 2017, Manager of Business Applications from 2014 to 2016, and Principal Salesforce Solution Architect from 2013 to 2014. These roles involved him being primarily based in Lexington, MA.
Experience as a Salesforce Consultant
Chris Duncombe has a broad background in Salesforce consulting. He worked as an Independent Salesforce Consultant in Boston, MA, from 2010 to 2024. Additionally, he served as a Senior Salesforce Implementation Consultant at Synthesis Health Systems from 2010 to 2013 in the Greater Boston Area. These roles allowed him to develop deep expertise in Salesforce solutions tailored to various business needs.
Early Career and Other Roles
Earlier in his career, Chris Duncombe worked at Bath Iron Works as a Configuration Data Manager from 2009 to 2010 in Brunswick, ME, and as a Player Development Assistant for the Boston Red Sox from 2006 to 2009. These roles helped him build a strong foundation in data management and operational coordination.
Educational Background
Chris Duncombe holds a Master of Science in Project Management from Northeastern University, having studied there from 2011 to 1970. He also earned a Bachelor of Arts in Computer Science from Colby College, completing his studies from 2001 to 2005. This educational foundation provided him with a solid technical and managerial skill set.
Specialization in Operational Efficiency
Chris Duncombe specializes in driving operational efficiency within organizations. He focuses on identifying and eliminating inefficiencies, and driving standardization and automation in business processes. He has led operational activities during five separate acquisitions by private equity, demonstrating his capability in managing complex transitions and integrating systems.
Professional Approach and Skills
Known for his strategic approach, Chris Duncombe is a self-diagnosed whiteboard addict, indicating his preference for visualizing and strategizing business solutions. His expertise includes optimizing processes, especially in the quote-to-cash process, and strengthening operational frameworks to enhance overall business performance.