Derek Ensinger
About Derek Ensinger
Derek Ensinger is a Senior Customer Adoption Manager at Coupa Software with a versatile background in software, manufacturing, and retail industries.
Professional Experience at Coupa Software
Derek Ensinger currently serves as a Senior Customer Adoption Manager at Coupa Software. Since 2021, he has been working in this role in Cincinnati, Ohio, focusing on fostering customer engagement and adoption. Prior to this, from 2018 to 2021, he worked as a Customer Adoption Manager at the same company, bringing a depth of experience in client relations and software solutions.
Previous Roles in Solutions and Sales Support
Before his time at Coupa Software, Derek Ensinger served as a Solutions Consultant & Sales Support Coordinator at Aquiire, a Coupa Company, from 2016 to 2018. During this period, he specialized in delivering tailored solutions and providing comprehensive sales support in Cincinnati, Ohio. His earlier experience also includes working at PPG Industries as a Sales Support Representative and Customer Relations Representative, from 2012 to 2016 in the Greater Pittsburgh Area, where he advanced his expertise in client relationship management.
Educational Background in Advertising and Public Relations
Derek Ensinger studied at Marietta College, where he obtained a Bachelor of Arts in Advertising and Public Relations between 2007 and 2011. His education laid a strong foundation for his career in various business roles, equipping him with essential communication and advertising strategies. He also attended River High School from 2003 to 2007, which set the stage for his higher education pursuits.
Skills and Technical Proficiency
Derek Ensinger possesses a robust set of technical skills crucial for managing customer adoption processes. He is proficient in using cXML, SQL, API, Oracle Cloud, and Salesforce. These skills have enabled him to excel in his role, facilitating efficient client onboarding and sustained engagement. Additionally, Derek's strong empathy has contributed significantly to his success in various business environments.
Versatile Industry Experience
Derek Ensinger brings a versatile background with nine years of experience spanning software, manufacturing, and retail industries. Before entering the software sector, he held roles at Market District Giant Eagle and Moroch Ad Agency, where he gained valuable insights into event planning and account management. At The Anchor Newspaper, from 2010 to 2011, he worked as a Sales Representative, further diversifying his professional experience.