Scott Blatnica
About Scott Blatnica
Scott Blatnica is the Vice President of Customer Value Management at Coupa Software, with extensive experience in account management and customer excellence.
Current Position at Coupa Software
Scott Blatnica currently holds the title of Vice President, Customer Value Management at Coupa Software. He has been in this position since 2023, based in Pittsburgh, Pennsylvania. His role focuses on managing customer value, ensuring that operational and P&L responsibilities are met effectively across a portfolio that includes Fortune 500 customers.
Experience at Coupa Software
Prior to his current role, Scott Blatnica has held several positions at Coupa Software. From 2022 to 2023, he served as Regional Vice President, Customer Value Management in the Greater Pittsburgh Region. Before that, he was the Senior Director, Power Apps Lead - Customer Value from 2019 to 2022. In these roles, he focused on managing customer relations and transforming problematic accounts into long-term strategic partners.
Previous Roles in Customer and Program Management
Scott Blatnica has a broad range of experience in customer and program management. Before joining Coupa Software, he was the Vice President, Global Program Management at Trax Group from 2017 to 2019. He also had a significant tenure at Accenture as Director, Global Account Management - BPO from 2010 to 2017. Additionally, he served as Director, Global Account Management at Ariba from 2004 to 2010, and as Global Account Manager at FreeMarkets from 1999 to 2004.
Early Career and Education
Scott Blatnica started his career as a Staff Accountant at PwC from 1991 to 1994 before moving to United States Steel Corporation, where he worked as Manager, Electronic Commerce from 1994 to 1999. He completed his education at Penn State University, studying from 1987 to 1991, laying a strong foundation for his career in customer and program management.
Skills and Responsibilities
Scott Blatnica is recognized for his strong relationship and project management skills, coupled with a passion for customer excellence. He has demonstrated his ability to transform problematic accounts into long-term strategic partners. His roles have consistently involved carrying full commercial, operational, and P&L responsibility across a diverse portfolio of Fortune 500 customers.