Isabel Aleman
About Isabel Aleman
Isabel Aleman serves as the Director of Workplace Services Office Experience at Credit Karma, where she manages vendor relationships and oversees office operations across multiple international locations. With a background in IT and operations management, she has held various roles in organizations such as Pillsbury Winthrop Shaw Pittman LLP and Change.org.
Work at Credit Karma
Isabel Aleman has served as the Director of Workplace Services Office Experience at Credit Karma since 2016. In this role, she manages vendor relationships for various office operations services, including cafes, plant services, and health and wellness programs. Aleman oversees daily front desk operations across multiple international locations, including San Francisco, Charlotte, London, and Culver City. She collaborates with facilities and physical security teams to ensure efficient office operations and effective emergency response programs. Additionally, she develops and tracks office operating budgets and implements office operations programs for construction projects.
Previous Work Experience
Before joining Credit Karma, Isabel Aleman held several positions that contributed to her expertise in workplace services and operations. She worked at Change.org as an Operations Manager from 2014 to 2016. Prior to that, she spent nine years at Pillsbury Winthrop Shaw Pittman LLP, where she served as both IT Financial & Logistics Manager and IT Business Coordinator. Her career began at Scient Corporation, where she worked as a Training Coordinator and later as an Office Facilities Management Coordinator. Aleman's diverse experience across various organizations has equipped her with a comprehensive skill set in office management and operations.
Education and Expertise
Isabel Aleman studied Sociology at the University of California, Santa Cruz, where she earned her Bachelor of Arts degree from 1991 to 1996. Prior to her university education, she attended Sacred Heart Prep from 1987 to 1991. Her academic background in sociology provides her with insights into organizational behavior and workplace dynamics, which are essential in her current role. Aleman's expertise includes vendor management, office operations, budget development, and team leadership.
Team Management and Collaboration
In her current role, Isabel Aleman oversees a team of eight direct reports, focusing on their performance standards, development, training, and evaluation. She partners with Human Resources for the onboarding process of new hires and collaborates with the events team to organize internal events. Aleman manages communications for the Workplace Services team using platforms such as Jira, email, and Slack, ensuring effective information flow and coordination among team members.