Susan Ta
About Susan Ta
Susan Ta is a Product Designer at Credit Karma, where she has worked since 2021. She has a background in banking and user experience design, having previously held positions at Wells Fargo and completed her education in User Experience Design and Business Administration.
Work at Credit Karma
Susan Ta has been employed at Credit Karma as a Product Designer since 2021. In her role, she focuses on creating user experiences that align with related initiatives across the organization. She leverages a visual design system to produce various design artifacts, including flows, mockups, and high-fidelity prototypes for both desktop and mobile platforms. Susan collaborates with product managers, engineers, researchers, and content strategists to iterate and ship applications, ensuring that the final products meet user needs and expectations.
Previous Experience at Wells Fargo
Prior to her current position, Susan Ta worked at Wells Fargo for a total of seven years in various roles. She served as Service Manager II from 2017 to 2020, where she managed customer service operations in Denver, Colorado. Before that, she was a Personal Banker from 2013 to 2017, assisting clients with their banking needs. Susan began her career at Wells Fargo as a Teller in 2013, a position she held for seven months. Her extensive experience in the banking sector provided her with a strong foundation in customer service and financial products.
Education and Expertise
Susan Ta completed her User Experience Design Immersive program at General Assembly in 2020, which lasted for 11 months. During this time, she gained hands-on experience in user experience design principles. Additionally, she worked as a User Experience Design Apprentice at General Assembly for three months in 2020. Susan holds a Bachelor of Business Administration (BBA) in Human Resources Management from the University of Colorado Denver. She also studied General Studies at California State University, Fullerton for one year from 2011 to 2012.
Design Methodology
In her design practice, Susan Ta emphasizes user-centered design principles. She facilitates user testing to gather insights on user needs, which informs how experiences should behave. This approach allows her to create designs that are not only visually appealing but also functional and intuitive. Her ability to work independently enables her to manage projects across various platforms effectively, ensuring that the end products resonate with users.