Dericia Watson
About Dericia Watson
Dericia Watson is an Onboarding Specialist and Customer Success Manager at Crexi with over six years of experience in client account management in the SaaS industry.
Title
Dericia Watson holds the title of Onboarding Specialist at Crexi, where she has served since 2022. This role involves managing the initiation process for new clients and ensuring their smooth integration into Crexi's services.
Customer Success Manager at Crexi
In addition to her role as an Onboarding Specialist, Dericia Watson also serves as a Customer Success Manager at Crexi, a role she has held since 2021. In this capacity, she focuses on developing and maintaining client relationships, working to ensure customer satisfaction and success.
Previous Work Experience
Dericia Watson previously worked at Association Management Group - Carolinas as a Customer Success Manager from 2018 to 2021. Before that, she was employed at Delta Air Lines, where she held the roles of Account Manager from 2016 to 2018 and Flight Attendant from 2014 to 2016.
Education and Expertise
Dericia Watson earned a Bachelor of Arts degree in Sociology from Virginia State University, studying there from 2010 to 2014. She specializes in the SaaS industry, with over six years of experience in leading, organizing, and managing client accounts. Her CRM skills are strong, and she is known for advocating for clients and demonstrating best practices.
Client Relationship Management
Dericia Watson focuses on creating positive and productive experiences for clients, leveraging her CRM skills to advocate for them and demonstrate best practices. Her goal is to develop and maintain excellent client relationships, ensuring satisfaction and success in their partnerships.