Jessica Garbutt
About Jessica Garbutt
Jessica Garbutt is the VP of Customer Success & Support at Crexi, with a background in client performance, account management, and marketing. She studied Public Relations and Advertising at Chapman University.
Company
Jessica Garbutt is currently employed at Crexi, a company positioned in the Greater Los Angeles Area. Crexi focuses on leveraging technology to streamline the commercial real estate market. Jessica has been part of Crexi since 2020, serving as the VP of Customer Success & Support.
Title
Jessica Garbutt holds the title of VP of Customer Success & Support at Crexi. She is responsible for implementing data-driven strategies to enhance customer success and support operations. Her role includes building operational structures and workflows to support organizational success, ensuring optimal performance and satisfaction for Crexi’s clients.
Professional Experience
Jessica’s career spans several positions in various companies, showcasing her growth in the customer success and marketing domains. Starting as a Promotions Assistant at iHeartMedia in 2006, she later served as a Marketing Coordinator at JSP Creative, an Event Planning Coordinator at Coast Concierge Service, and an Account Manager then Senior Account Manager at Allied Integrated Marketing. She co-founded Social Media Breakfast Los Angeles, and later worked at ChowNow as Client Success Manager and Director of Client Performance before joining Crexi.
Education and Expertise
Jessica Garbutt studied at Chapman University from 2005 to 2009, earning a major in Public Relations and Advertising with a minor in Communications. This educational background laid the foundation for her expertise in customer success, support operations, and marketing strategies. Her academic experience has equipped her with the knowledge necessary to excel in her career.
Passionate Leadership
Throughout her career, Jessica has demonstrated a passion for inspiring and motivating team members to achieve their best performance. Her leadership style focuses on fostering a collaborative environment where team members feel valued and empowered. This approach has contributed to the success of the organizations she has been a part of, enhancing overall customer and client experiences.