Kayla Lancaster
About Kayla Lancaster
Kayla Lancaster is a Customer Success Manager at Crexi with a background in customer success and business development.
Customer Success Manager at Crexi
Kayla Lancaster currently serves as a Customer Success Manager at Crexi, a role she began in 2023. She contributes to ensuring customer satisfaction and retention by addressing client needs and fostering strong relationships. Her experience in customer success management equips her with the skills necessary to maintain and grow Crexi's client base.
Onboarding Specialist at Crexi
In addition to her role as a Customer Success Manager, Kayla Lancaster is also an Onboarding Specialist at Crexi, starting in 2023. She plays a pivotal role in easing new clients into Crexi's services, ensuring they have a smooth and effective onboarding experience. Her responsibilities likely include guiding new users through initial setup, providing training, and ensuring that clients are well-prepared to use Crexi’s platforms effectively.
Customer Success Manager at Boomi
Kayla Lancaster previously held the position of Customer Success Manager at Boomi in 2022 for a duration of five months. During her tenure, she was responsible for managing client relationships and ensuring that customers derived the maximum value from Boomi's services. This role involved proactive engagement with clients to maximize their success and satisfaction.
Business Development Representative at Varonis
Before her time at Boomi, Kayla Lancaster worked as a Business Development Representative at Varonis from 2021 to 2022. Over the span of eight months, she focused on identifying and developing new business opportunities, fostering client relationships, and supporting Varonis’s growth objectives through targeted outreach and engagement strategies.
Customer Success Roles at Varonis and Global Knowledge
Kayla Lancaster has also held significant customer success roles at Varonis and Global Knowledge. From 2019 to 2021, she worked as a Customer Success specialist at Varonis for two years, ensuring clients fully utilized and benefited from Varonis’s offerings. Before that, she was a Customer Success Manager at Global Knowledge from 2018 to 2019 for one year, where she concentrated on client satisfaction and retention.