Megan Carpenter
About Megan Carpenter
Megan Carpenter is a Senior Customer Success Manager at Crexi with a background in customer success, mortgage services, and account management.
Current Position at Crexi
Megan Carpenter currently serves as the Senior Customer Success Manager at Crexi, starting in 2023. She focuses on ensuring customer satisfaction and retention, utilizing her extensive experience in customer success and account management. This role involves strategic management of key client relationships and driving customer engagement initiatives.
Previous Role at Crexi
Before becoming the Senior Customer Success Manager, Megan worked as Customer Success Manager II at Crexi from 2022 to 2023. During this period, she was responsible for managing customer accounts and delivering consistent value to enhance customer experience in the Dallas-Fort Worth Metroplex.
Experience at PennyMac Loan Services
Megan Carpenter has held multiple positions at PennyMac Loan Services, LLC. She worked as a Mortgage Loan Originator in 2021 for 9 months, helping clients navigate the mortgage loan process. Prior to this, she was a Refinance Loan Specialist from 2020 to 2021 for 7 months, focusing on assisting customers with their refinancing needs.
Roles at Foodsby and Praetorian Digital
Megan worked at Foodsby in various capacities, starting as a Regional Account Manager from 2018 to 2019, where she managed regional client accounts in the Dallas/Fort Worth Area. She then became a Strategic Account Executive from 2019 to 2020. Post Foodsby, she served as a Customer Success Manager at Praetorian Digital from 2017 to 2018, also in the Dallas/Fort Worth Area.
Educational Background
Megan Carpenter studied at the University of Arkansas, where she earned a Bachelor of Science in Marketing/Business Management. She attended the university from 2011 to 2015, completing a comprehensive curriculum focused on marketing principles, business strategies, and management practices.