Sam Irwin
About Sam Irwin
Sam Irwin is the Manager of the Customer Success Team at Crexi, with a background in various customer success and coordination roles in the Los Angeles area.
Company
Sam Irwin is currently employed at Crexi, a commercial real estate marketplace in Marina del Rey, California. Crexi is known for its innovative digital platform that connects brokers, buyers, and tenants, streamlining the process of commercial real estate transactions. Crexi's platform provides tools for marketing, CRM, and deal management, offering significant value to users in the commercial real estate sector.
Title
At Crexi, Sam Irwin holds the position of Manager of the Customer Success Team. He started this role in 2022 and has been integral in ensuring customer satisfaction and retention. Previously, he served as Lead Customer Success Manager from 2021. Sam Irwin’s progression at Crexi highlights his expertise and dedication to customer success.
Career Background
Sam Irwin has a diverse career background, working in various roles across different industries. Before joining Crexi, he was a Senior Account Coordinator at ChowNow in Playa Vista, California. His role involved client management and support. He also held positions such as Sales Development Representative at SnackNation and Mailroom Associate at Management 360. His experience spans roles in customer success, sales, and administration, showcasing a versatile professional journey.
Education and Expertise
Sam Irwin holds a Bachelor's Degree in Cinematography and Film/Video Production from Loyola Marymount University, completed in 2017. His educational background in film and production adds a unique perspective to his professional expertise in customer success and account management. Sam’s academic journey at Loyola Marymount University laid a strong foundation for his analytical and creative problem-solving skills.