Connie Lee
About Connie Lee
Connie Lee serves as the Manager of Customer Success at Crowdbotics, where she has worked since 2021. With extensive experience in customer success and sales across various companies, she emphasizes team collaboration and strong customer relationships.
Work at Crowdbotics
Connie Lee has been serving as the Manager of Customer Success at Crowdbotics since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring the success of clients by aligning solutions with their specific needs. Based in Berkeley, California, she has contributed to the company's growth by fostering collaboration across various teams, including Customer Success, Sales, and Product. Her leadership style emphasizes data-driven decision-making and performance improvements.
Previous Experience in Customer Success
Before joining Crowdbotics, Connie Lee held several positions in customer success across different organizations. She worked at LeadGenius as a Senior Customer Success Manager from 2018 to 2019 and previously from 2015 to 2017. Her experience at Demandbase as a Customer Success Manager spanned from 2019 to 2020. These roles equipped her with the skills necessary to build strong customer relationships and understand unique client needs.
Background in Sales and Management
Connie Lee's career includes extensive experience in sales and management. She worked at SquareTrade as an Inside Sales representative for nine months in 2005 to 2006. Additionally, she served as a Senior Regional Manager at LoopNet/CoStar Group from 2007 to 2014. During her time at LoopNet, she also held the position of Territory Manager from 2006 to 2007. This background has contributed to her ability to bridge gaps between various teams and enhance customer success.
Education and Expertise
Connie Lee has developed a strong expertise in customer success management, sales, and team collaboration throughout her career. She prioritizes nurturing talent within her teams and believes in empowering team members with the necessary skills and resources. Her approach focuses on fostering collaboration and understanding customer goals to deliver exceptional service. This expertise is complemented by her experience in data-driven leadership, which informs her decision-making processes.