Collins, Hou Chun Lin
About Collins, Hou Chun Lin
Hou Chun Lin Collins serves as the Director of Account Management at Digital River in Taipei City, Taiwan, a position he has held since 2018. He has extensive experience in customer success metrics and business expansion strategies, having previously worked in various roles within the company since 2010.
Work at Digital River
Hou Chun Lin has been with Digital River since 2010, holding various roles that have contributed to the company's growth. Currently, he serves as the Director of Account Management, a position he has held since 2018 in Taipei City, Taiwan. In this role, he focuses on developing customer success metrics that align with corporate strategy and customer business targets. Prior to this, he worked as a Senior Client Marketing Manager from 2014 to 2018, and as a Store Operation Manager from 2010 to 2014. His extensive experience at Digital River highlights his commitment to the company's objectives.
Education and Expertise
While specific educational details are not provided, Hou Chun Lin's expertise is evident through his progressive career at Digital River. His roles have equipped him with skills in account management, client marketing, and store operations. He has a strong understanding of customer success metrics and strategic business approaches, which are essential for managing high-value client relationships and driving business expansion.
Background
Hou Chun Lin has spent over a decade at Digital River, demonstrating a consistent trajectory of growth within the organization. His career began in 2010 as a Store Operation Manager, where he developed foundational skills in operations management. He transitioned to a Senior Client Marketing Manager role in 2014, focusing on customer relationship management. Since 2018, he has been leading account management efforts, showcasing his ability to adapt and excel in various functions within the company.
Achievements
In his current role as Director of Account Management, Hou Chun Lin has led complex high-value pitches, which include proposal writing, price and contract negotiation, and budget planning. He plays a crucial role in business expansion by participating in new deals, employing strategic approaches that encompass brand awareness, product cycles, competitor analysis, and marketing tactics. His contributions have significantly impacted the company's ability to meet its business objectives.