Jim Cram

Jim Cram

Director, Human Resources @ Digital River

About Jim Cram

Jim Cram serves as the Director of Human Resources at Digital River, a position he has held since 2019. He has extensive experience in human resources management, having previously worked for various companies including Victra, MetaBank, and St. Jude Medical.

Work at Digital River

Jim Cram has served as the Director of Human Resources at Digital River since 2019. In this role, he has focused on enhancing the company's human resources strategies and initiatives. His responsibilities include overseeing HR operations and implementing policies that align with the company's goals. Cram has played a significant role in managing workforce flexibility and adapting HR practices to support a hybrid work environment.

Previous Experience in Human Resources

Before joining Digital River, Jim Cram held several significant positions in human resources. He worked as the Vice President of Human Resources - Field Operations at Victra - Verizon Authorized Retailer from 2018 to 2019. His earlier roles include Human Resources Director at St. Jude Medical from 2011 to 2014, and Director of Human Resources at Regis Corporation from 2014 to 2017. Cram also served as a Human Capital Partner at UnitedHealth Group and held a position as a Human Resources Manager at Best Buy.

Education and Expertise

Jim Cram earned a Bachelor of Science degree in Communications/Marketing from Missouri State University. His educational background has equipped him with skills in communication and marketing, which he has applied throughout his career in human resources. Cram's expertise includes leadership development, employee relations, and diversity, equity, and inclusion initiatives.

Achievements in HR Management

Throughout his career, Jim Cram has led various initiatives aimed at improving organizational culture and employee engagement. He directed the redesign of leadership development approaches to adapt to a 'Digital First' environment. Cram also collaborated with the Diversity, Equity and Inclusion Officer to redesign key performance indicators related to talent acquisition and succession planning. His management of the 'Return to Office' project facilitated the transition from a fully remote workforce to a hybrid model.

Background in Employee Relations

Jim Cram has a strong background in employee relations, having served as the Director of Employee Relations and Corporate HR at G&K Services from 2008 to 2010. His experience in this area has contributed to his ability to manage workforce dynamics effectively and implement strategies that promote a collaborative work environment.

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