Evan Bunderle
About Evan Bunderle
Evan Bunderle is a Technical Support Representative at DreamHost, with a background in technical management and project management. He has held various roles in the technology sector, including a managerial position at Fonality and a store manager role at Nerds On Call Computer Repair.
Work at DreamHost
Evan Bunderle has been employed at DreamHost as a Technical Support Representative since 2015. He operates from Brea, California, and has accumulated nine years of experience in this role. His responsibilities include assisting customers with technical inquiries and providing solutions to enhance user experience. Bunderle's role emphasizes effective communication and problem-solving skills, contributing to the overall customer satisfaction at DreamHost.
Previous Experience at Fonality
Before joining DreamHost, Evan Bunderle worked at Fonality as the Manager of Professional Installations from 2009 to 2014 in the Greater Los Angeles Area. During his five-year tenure, he led a team that transitioned from basic system setup to delivering add-on applications for Asterisk-based phone systems. Bunderle managed international teams and was instrumental in scaling the team's ticket resolution capacity significantly.
Education and Certifications
Evan Bunderle pursued his education at Fresno Pacific University, where he studied English, Film, Information Technology, and Written Communication, achieving a focus in Communications - Audio/Video Production from 2002 to 2006. He furthered his education at the University of California, Irvine Division of Continuing Education, studying Project Management and Information Technology Project Management. He obtained Agile Management Certification and PMI Agile Certified Practitioner (PMI-ACP) Certification between 2014 and 2015.
Background in Information Technology
Evan Bunderle has a solid background in information technology, having worked as an Information Technologies Student Supervisor at Fresno Pacific University from 2003 to 2006. In this role, he gained hands-on experience in managing IT-related tasks and supporting fellow students. His early involvement in technology roles laid the foundation for his later positions in technical support and project management.
Team Leadership and Collaboration
Throughout his career, Evan Bunderle has demonstrated strong leadership and collaboration skills. At Fonality, he practiced an open-door policy to promote a supportive team environment. He is known for fostering cohesive customer experiences and maintaining stable work environments by collaborating effectively with other teams. His approach emphasizes communication and teamwork, which are essential in technical support roles.