Natalie Pedraza
About Natalie Pedraza
Natalie Pedraza serves as the Learning and Development Coordinator at DreamHost, a position she has held since 2021. With a background in training and development across various roles at Sutherland and IGT Solutions, she specializes in creating and facilitating effective learning programs.
Work at DreamHost
Natalie Pedraza has been employed at DreamHost as a Learning and Development Coordinator since 2021. In this role, she develops training programs utilizing the ADDIE model, focusing on creating training as a product. She acts as a coordinator and facilitator for DreamHost U, supporting learning initiatives across various levels within the organization. Additionally, she leads the onboarding project for new hires, ensuring they understand and assimilate into the company culture. Her responsibilities also include designing immersive learning experiences that align with the company's brand and culture and administering Udemy-related issues for users.
Previous Experience in Training and Development
Prior to her current position, Natalie Pedraza held several roles in training and development. She worked at Sutherland in various capacities, including Global Language Specialist and Senior Language Training Specialist, from 2014 to 2019. During this time, she contributed to training organizational capability and led language training initiatives. She also served as a Training Manager at IGT Solutions for eight months in 2019 and as a GLA Recruitment Lead at Sutherland for six months in 2020, both in Colombia.
Education and Expertise
Natalie Pedraza studied at Politécnico Grancolombiano, where she focused on Child Education from 2010 to 2014. This educational background supports her expertise in developing training programs and facilitating learning experiences. Her knowledge of the ADDIE model enhances her ability to create effective training solutions tailored to organizational needs.
Training Program Development
In her role at DreamHost, Natalie Pedraza develops training programs using the ADDIE model. This structured approach allows her to create comprehensive training solutions that meet the needs of the organization. She designs immersive and experiential learning experiences that reinforce the company's brand and culture, ensuring that training is not only informative but also engaging for participants.
Onboarding and User Support
Natalie leads the onboarding project for all new hires at DreamHost, focusing on their assimilation into the company culture. She ensures that new employees understand the organization's values and practices. Additionally, she administers and troubleshoots issues related to Udemy, addressing user challenges within the company to enhance the learning experience.