Fazli Rahman
About Fazli Rahman
Fazli Rahman is a Data Center/System Support Engineer at du in Dubai, United Arab Emirates, where he has worked since 2021. He has a background in IT network engineering and holds multiple certifications from Cisco Networking Academy.
Work at du
Fazli Rahman has been employed at du as a Data Center / System Support Engineer since 2021. In this role, he is responsible for performing equipment migration and installation while adhering to data center roles and regulations. He works on a shift basis, providing 24/7 support to maintain quality by following best practices and standard procedures. His responsibilities also include conducting site surveys for new locations and equipment, coordinating with the Network Operations Center (NOC) for configuration changes, and providing on-site technical support across various critical locations throughout the UAE.
Education and Expertise
Fazli Rahman has a solid educational background in computer science and networking. He studied at the University of Peshawar, where he earned a Bachelor of Science in Computer Science from 2008 to 2012. Additionally, he attended Cisco Networking Academy, where he completed the CCNA Routing & Switching program and achieved the Cisco Certified Network Associate (CCNA) certification in 2014. His education has equipped him with the necessary skills to excel in his current role and previous positions in IT networking.
Background
Before joining du, Fazli Rahman worked at ITFAQ Systems & Softwares Trading as an IT Network Field Engineer from 2016 to 2020. In this position, he gained valuable experience in network support and field engineering. Prior to that, he served as an IT LAB Administrator at Corvit Networks for five months in 2014. His diverse work history in the IT sector has contributed to his expertise in data center operations and network management.
Technical Responsibilities
In his current role, Fazli Rahman conducts audits and precautionary measures on a daily, weekly, and monthly basis to ensure system integrity. He prepares connections through pre-patching and checks port listings to maintain accurate system records. Additionally, he coordinates with the Network Operations Center (NOC) to resolve customer complaints promptly by implementing L2/L3 configuration changes. His technical responsibilities are essential for maintaining the operational efficiency of the data center.