Ramy Ali
About Ramy Ali
Ramy Ali is a Retail Sales Executive at du in Dubai, United Arab Emirates, where he has worked since 2019. He has extensive experience in customer service and sales across telecommunications and banking, having held various roles at Telecom Egypt and ABC Bank.
Work at du
Ramy Ali has been employed at du as a Retail Sales Executive since 2019. His role involves engaging with customers and promoting telecommunications products and services. Located in Dubai, United Arab Emirates, he has accumulated five years of experience in this position, contributing to the company's sales performance and customer satisfaction.
Education and Expertise
Ramy Ali holds a Bachelor's degree in Accounting from Ain Shams University, where he studied from 2000 to 2004. His educational background supports his extensive experience in customer service and sales roles across telecommunications and banking industries. His expertise includes customer retention strategies and direct sales.
Background
Ramy Ali began his career in the banking sector as a Direct Sales Representative at ABC Bank from 2005 to 2007. He then transitioned to the telecommunications field, starting as a Call Center Agent at Telecom Egypt from 2008 to 2010. Over the years, he progressed through various roles, including Customer Service Lead and Customer Retention Senior Specialist, demonstrating a strong commitment to customer service.
Achievements in Customer Retention
Throughout his career, Ramy Ali has developed a strong background in customer retention strategies. At Telecom Egypt, he advanced from a Call Center Agent to a Customer Retention Senior Specialist, where he focused on building long-term customer relationships. His ability to manage and lead customer service teams effectively has been a key aspect of his professional journey.
Experience in Telecommunications and Banking
Ramy Ali has extensive experience in both the telecommunications and banking sectors. His roles at Telecom Egypt and ABC Bank have provided him with a comprehensive understanding of customer service and sales dynamics. His experience spans over a decade, allowing him to develop skills that are crucial for success in these industries.