Erika Diamond
About Erika Diamond
Erika Diamond is the SVP, Head of Customer Solutions at EnergyHub, and also serves as an advisor at Gradient and Entrepreneur in Residence at Climatetech Expertise Network.
Title and Current Roles
Erika Diamond currently holds multiple influential roles, including serving as the SVP, Head of Customer Solutions at EnergyHub. Additionally, she is an advisor at Gradient and an Entrepreneur in Residence at the Climatetech Expertise Network. These positions signify her deep involvement in customer solutions and climate tech sectors.
Professional Background and Experience
Erika Diamond's career spans roles of increasing responsibility in the energy, software, and sustainability sectors. Beginning her professional journey at the Rainforest Alliance, she moved through various strategic positions including Director of Development and Tourism at the Toledo Institute for Development and Environment, and Vice President of Business Development at ThinkEco Inc. Erika's tenure at Recyclebank included roles as Senior Director, Community Solutions Product and SVP, Community Solutions. She joined EnergyHub in 2015 and advanced to her current role as SVP, Head of Customer Solutions.
Education and Expertise
Erika Diamond has a distinguished academic background, holding a BA in Environmental Studies from Vassar College, an MESc from the Yale School of Forestry and Environmental Studies, and an MBA from Harvard Business School. Her expertise includes climate tech investing, international conservation, and corporate sustainability. Her educational qualifications underpin her ability to build teams, create business opportunities, and manage complex projects in the energy sector.
Contributions to EnergyHub
At EnergyHub, Erika Diamond has been instrumental in ensuring that the customer's voice is central to the company's strategy and product development. Joining the company in 2015, she has overseen all commercial functions including sales, marketing, customer success, technical services, and regulatory affairs. Her leadership has driven P&L impact by standardizing and scaling business operations, and she has played a pivotal role in fostering customer loyalty and building strategic partnerships.
Industry Leadership
Erika Diamond has held significant leadership roles in industry organizations, serving as the Vice Chair of the Advanced Energy Management Alliance (AEMA) and Co-Chair of the Women in Demand Management group of the Peak Load Management Alliance (PLMA). These positions highlight her influence and commitment to advancing energy management and demand response initiatives across the industry.