Sandia Ashley
About Sandia Ashley
Sandia Ashley is a Senior Customer Experience & Community Associate at Ergatta in New York, where she enhances customer interactions. With a background in customer service and a passion for photography and storytelling, she combines her diverse experiences to engage with the community effectively.
Work at Ergatta
Sandia Ashley has been serving as the Senior Customer Experience & Community Associate at Ergatta since 2023. In this role, she focuses on enhancing customer experiences and actively engages with the community. Prior to her current position, she worked as a Customer Experience Associate at Ergatta from 2021 to 2023, where she developed skills in customer service and community engagement.
Customer Service Experience
Sandia has a diverse background in customer service, having worked in various roles that emphasize community engagement. She has received positive feedback for her ability to solve customer problems effectively and is noted for making customer service experiences painless and enjoyable. Her previous positions include roles at The Center for Fiction, Book of the Month, and Book Culture, where she worked as a Book Seller and Member Services Agent.
Education and Expertise
Sandia Ashley studied at Oberlin College, where she earned a Bachelor of Arts degree in Creative Writing and Gender, Sexuality, and Feminist Studies from 2012 to 2016. She also attended The Packer Collegiate Institute, achieving her High School Diploma from 2008 to 2012. Additionally, she participated in the School Year Abroad program from 2010 to 2011, further enriching her educational background.
Background in Photography
In addition to her customer service roles, Sandia has been working as a freelance photographer since 2019. Her passion for personal narratives influences her photography and writing. She combines her love for books and photography by capturing images that tell stories through quiet, color, and light, showcasing her artistic approach.
Previous Work Experience
Sandia has a varied work history that includes positions such as a Summer Camp Counselor at Hidden Valley Camp from 2015 to 2018 and roles in customer service at several literary organizations. Her experience spans multiple years in both the literary and fitness industries, contributing to her well-rounded skill set in community engagement and customer service.