David Tomlinson
About David Tomlinson
David Tomlinson is a Senior Customer Support Specialist with extensive experience in technical support and customer service. He has held various roles in companies such as Digital Rapids, Imagine Communications, and Evisort, demonstrating strong communication and interpersonal skills throughout his career.
Work at Evisort
David Tomlinson has been employed at Evisort as a Senior Customer Support Specialist since 2021. In this role, he is responsible for providing high-level support to customers, addressing their inquiries, and resolving technical issues. His position is based in the Greater Toronto Area, Canada, where he utilizes his extensive experience in customer support to enhance client satisfaction.
Previous Experience in Technical Support
Prior to his current role, David Tomlinson worked at Imagine Communications as a Technical Support Manager from 2014 to 2020. He managed technical support operations in the Toronto, Canada Area. Before that, he held the position of Technical Support Manager at Digital Rapids from 2007 to 2014. His career in technical support began at Digital Rapids as a Technical Support/Software QA Specialist from 2006 to 2007.
Education and Expertise
David Tomlinson studied at RCC Institute of Technology, where he earned an Electronics Engineering Technology Diploma in Electrical and Electronics Engineering. This program was completed in a one-year accelerated format from 1995 to 1996. His educational background supports his technical expertise in customer support and quality assurance.
Background in Technical Support Roles
David has a diverse background in technical support roles, having worked at several companies. He served as a Technical Support Specialist at Leitch Technology from 2000 to 2005 and as a Software QA Specialist at Harris Corporation for six months in 2005-2006. His extensive experience spans over a decade in various technical support capacities.
Skills and Interpersonal Abilities
David Tomlinson possesses strong interpersonal skills that enhance his ability to build excellent customer relations. He has a proven track record of effectively communicating with clients, vendors, and partners to resolve complex technical issues. His ability to quickly learn new tasks and multitask under pressure contributes to his effectiveness in customer support.