Aaron Moulton
About Aaron Moulton
Aaron Moulton is the Director of Experience Design, Transportation at Expedia Group, with a diverse background in design leadership and innovation across various companies.
Current Role at Expedia Group
Aaron Moulton serves as the Director of Experience Design for the Transportation division at Expedia Group. He has held this position since 2021 in Austin, Texas. In this role, he oversees the experience design efforts for flights, rental cars, and cruises. His responsibilities include enhancing the end-to-end travel experiences by leveraging traveler insights and improving the self-service ecosystem for booking management.
Previous Roles in the Design Industry
Aaron Moulton has held multiple significant roles in the design industry. From 2019 to 2021, he was the Creative Director at argodesign and an Innovation Coach at Bloomberg Philanthropies. Prior to those roles, he was an Associate Creative Director and Senior Interaction Designer at frog from 2010 to 2015. His earlier work includes UX Designer & Experience Strategist at Gensler from 2007 to 2010 and several freelance and consultancy positions in various design capacities.
Educational Background
Aaron Moulton studied Industrial Design, Interaction Design and earned a BFA from Savannah College of Art and Design between 2003 and 2007. He also attended St. Pauls Episcopal School in Mobile, Alabama, from 1999 to 2003, and Chigwell School in Essex, England, from 1992 to 1999.
Notable Projects and Contributions
At Expedia, Aaron played a key role in developing the company's first robust self-service ecosystem for travelers, enabling them to manage unexpected booking changes. During his time at TreeHouse, he focused on integrating physical and digital project experiences to revolutionize the building industry. His work at frog involved leading teams through human-centered and participatory design processes for complex client challenges. At Gensler, he introduced customer journey mapping and human-centered practices, enhancing the firm's brand strategy and consulting processes.
Experience Coaching and Mentoring
In addition to his roles in the design industry, Aaron Moulton has also contributed to educating and mentoring the next generation of designers. He served as a Professor at the Austin Center for Design from 2015 to 2018. Additionally, he was a member of the InVision Design Leadership Forum from 2019 to 2023, a role in which he engaged with design leaders globally to share insights and best practices.