Abhishek Ramanathan
About Abhishek Ramanathan
Abhishek Ramanathan is a User Experience Researcher III at Expedia Group, specializing in the Conversation Platform in Seattle, Washington.
Title
Abhishek Ramanathan is currently a User Experience Researcher III, Conversation Platform at Expedia Group. He has held this position since 2021, working in Seattle, Washington, United States in a hybrid work model.
Company
Abhishek Ramanathan is associated with Expedia Group, where he works on qualitative research and experience strategy for the Conversation Platform. This platform includes customer support channels like Virtual Assistant and Voice Assistant.
Past Work Experience
Before his current role, Abhishek held various positions in different companies. He was a UX Researcher II at Expedia Group in Austin, Texas for 3 months in 2021. In 2020, he worked as a Product Designer and Researcher at Ford Motor Company for 4 months. From 2019 to 2020, he served as a Design Strategist at Gensler in Chicago, Illinois for 8 months. His earlier roles include User Experience Research Fellow at University of Michigan - Center for Academic Innovation in Ann Arbor, Michigan, and User Experience Designer at University of Michigan - School of Information, InfoLab.
Education and Expertise
Abhishek Ramanathan holds a Master of Science - MS in Design Science from the University of Michigan, completed in 2019. He also earned a Bachelor's Degree in Architecture (B.Arch) from the Indian Institute of Technology, Kharagpur in 2015. His background in architecture and multi-disciplinary design shapes his approach to user experience research and strategy.
Research Focus and Approach
Abhishek focuses on applying design thinking to complex, system-level problems. He emphasizes the importance of research in guiding the creative process and advocates for bringing the human voice to the forefront of strategy. He engages with stakeholders and users through qualitative and quantitative methods to ensure that user insights drive design decisions.