Alison Ryan
About Alison Ryan
Alison Ryan is the Senior Manager of Change Management at Expedia Group, with extensive experience in project and customer relationship management roles across various companies.
Current Role at Expedia Group
Alison Ryan has been serving as the Senior Manager of Change Management at Expedia Group since 2021. In this role, she is responsible for overseeing and implementing change management strategies within the organization. Her experience and expertise in project management and customer relationship management contribute to the success of various initiatives at Expedia Group.
Previous Role at Hotels.com
Prior to her current role, Alison Ryan worked at Hotels.com, a subsidiary of Expedia Group. Between 2018 and 2021, she held the position of Senior Project Manager. Additionally, from 2015 to 2018, she served as the Customer Marketing Project Manager based in London, United Kingdom. These roles allowed her to leverage her project management skills in a dynamic e-commerce environment.
Career at Tesco PLC
Alison Ryan has an extensive background with Tesco PLC, where she worked from 2010 to 2015. She was the Product / Proposition Manager for Group Customer Data from 2013 to 2015 and the Project Manager for Clubcard from 2010 to 2013. Her roles at Tesco involved significant responsibilities in managing customer data projects and the clubcard loyalty program.
Early Career and CRM Expertise
Alison Ryan began her career in various CRM-focused roles. At The Body Shop, she was the Global CRM Manager from 2008 to 2010. Before that, she was the Senior CRM Implementation Manager at BT from 2006 to 2008. She also held contract and leadership positions in CRM at Carphone Warehouse, Business Link for London, Worldcom (now Verizon), and Cable & Wireless Communications (now Virgin Media). Her early career demonstrates a consistent focus on customer relationship management and project implementation.
Educational Background
Alison Ryan pursued her higher education at the University of Hertfordshire, where she earned a BSc (Hons) in Business Studies and Statistics. Further details about her studies or specific achievements during this period are not provided.