Amanda Cockcroft
About Amanda Cockcroft
Amanda Cockcroft is a Senior Operations Manager at Expedia Group in London, England, overseeing customer service delivery for Expedia Partner Solutions across the EMEA region.
Company
Amanda Cockcroft is currently working at Expedia Group, a well-known global travel company. She serves as a Senior Operations Manager where she manages customer service operations for the Expedia Partner Solutions business partners across the EMEA region. The position is held in London, England, in a hybrid work environment.
Title
Amanda Cockcroft holds the title of Senior Operations Manager at Expedia Group. In this role, she oversees the delivery of customer service and manages operations through Global Customer shared service teams.
Previous Experience at Expedia Group
Before her current role, Amanda Cockcroft worked at Expedia Group as a Customer Operations Manager from 2018 to 2023, a tenure lasting 5 years. During this time, she gained valuable experience in managing customer operations and service delivery.
Previous Experience at Canon EMEA
Amanda Cockcroft also has significant experience from her time at Canon EMEA. She served as an eCommerce Operations Manager from 2015 to 2018, and before that as a Contact Centre Specialist from 2012 to 2015, both roles contributing to a total of 6 years with the company.
Hybrid Work Environment Expertise
Amanda Cockcroft has experience working in hybrid environments, balancing both in-office and remote work responsibilities. This expertise allows her to navigate and manage teams effectively in various work settings.