Amy Rebecca Wernikoff
About Amy Rebecca Wernikoff
Amy Rebecca Wernikoff is a Market Associate at Expedia, Inc. and a Reservations Supervisor at The Breakers. She has a background in psychology and counseling, with extensive experience in reservations and admissions roles.
Company and Position at Expedia, Inc.
Amy Rebecca Wernikoff has been serving as a Market Associate at Expedia, Inc. since 2019. Based in Seattle, Washington, her role involves collaborating with local market managers and partners to optimize market performance. Her responsibilities include managing hotel inventory, negotiating rates, and ensuring that hotels are appropriately represented on Expedia's platforms. Her position requires a deep understanding of market trends and strategic thinking to drive growth and achieve business goals.
Role at The Breakers
Amy holds the position of Reservations Supervisor at The Breakers in Palm Beach, Florida, since 2018. In this capacity, she oversees the reservations team, ensuring smooth and efficient booking processes. Her responsibilities include managing guest reservations, coordinating with other departments to meet guest needs, and implementing strategies to enhance customer satisfaction. She brings a wealth of experience from her previous roles within the company to optimize the reservations workflow and improve service delivery.
Professional Experience at The Breakers
Amy has a rich history with The Breakers, having occupied several roles before becoming the Reservations Supervisor. From 2015 to 2018, she worked as a Meeting Reservations Coordinator, where she was responsible for booking and coordinating events and meetings for clients. Prior to that, from 2014 to 2015, she served as a Reservation Sales Associate, focusing on handling guest inquiries and bookings. Through these roles, Amy developed a comprehensive understanding of customer service and operational procedures within the luxury hospitality sector.
Previous Work at The Palm Beach Institute
During 2013-2014, Amy worked at The Palm Beach Institute as an Admissions Coordinator. In this role, she managed the admissions process for incoming clients, provided information about treatment programs, and assisted with client intake procedures. Her duties included verifying insurance benefits, coordinating with clinical staff, and ensuring that clients received the necessary support during their admission process.
Education and Qualifications
Amy holds a Master’s degree in Counseling from Nova Southeastern University, completed between 2009 and 2011. She also earned her Bachelor of Arts degree in Psychology from the University of Central Florida, where she studied from 2005 to 2009. Her academic background in psychology and counseling has equipped her with valuable skills in communication, problem-solving, and customer service, which have been instrumental in her various professional roles.