Ana Carolina C. De Almeida Seaton
About Ana Carolina C. De Almeida Seaton
Ana Carolina C. De Almeida Seaton is a Partner Advocate Senior Technical Support at Expedia Group with over 10 years of experience in online advertising applications and recent experience in the travel industry.
Company
Ana Carolina C. De Almeida Seaton is currently employed at Expedia Group. She works in the capacity of Partner Advocate Senior Technical Support within the Expedia Partner Solutions division. Her role focuses on supporting partnerships between various travel companies through API integrations. Her involvement spans since 2017, making significant contributions to the travel industry through her technical support expertise.
Title
Ana Carolina holds the title of Partner Advocate Senior Technical Support at Expedia Partner Solutions. She leverages her extensive technical background and communication skills to support strategic partnerships and ensure seamless API integrations. Her responsibilities include troubleshooting, providing technical guidance, and facilitating smooth operations for partners.
Education and Expertise
Ana Carolina's educational background is robust, with a Bachelor in Computer Science from Universidade de Taubaté achieved between 1996 and 2000. She has completed multiple certifications, including ITIL Foundation Certification from Learning Tree in 2017 and an introduction to Oracle Database Administration from Learning Tree in 2006. Additionally, she holds an A Level in Business Studies from North Herts College and a certified English as a second language qualification from Hertfordshire College, as certified by Cambridge University. This diverse education supports her comprehensive expertise in IT and business administration.
Background
Ana Carolina's professional journey includes significant technical roles across various companies. She worked at Yahoo as a Display Platform Operations Engineer from 2013 to 2017. Prior to this, she served as an Applications Support Engineer at Tesco.com and a Senior Product Support Engineer at Yahoo!. Her earlier roles include Online Advertising Applications Manager at Nature Publishing Group, Senior Systems Developer at ESA Market Research Ltd., Systems Developer at Solectron, and IT trainee positions at Ford Motor Company and Alcan. This diverse experience underpins her adeptness in handling complex technical support scenarios.
Experience and Skills
Ana Carolina brings over a decade of experience in supporting online advertising applications, including display, search, programmatic, and native advertising platforms. In her current role, she combines this with her recent experience in the travel industry, focusing on API-based partnerships. Skilled in explaining technical concepts to both non-technical and executive stakeholders, she bridges the gap between business and technology. Her background in programming, particularly using UNIX/Linux, and her newly attained ITIL Foundation Certification solidify her technical proficiency. Additionally, she is experienced in training and mentoring colleagues and end users.