Angela V.
About Angela V.
Angela V. is the Director of CRM Operations at Expedia Group, with a diverse background in marketing and communications.
Director, CRM Operations at Expedia Group
Angela V. currently serves as the Director of CRM Operations at Expedia Group, a position she has held since 2023. Based in Austin, Texas, she is responsible for overseeing customer relationship management operations, ensuring effective communication and engagement with customers. Her role involves leveraging CRM technologies and strategies to enhance customer experiences and drive business results.
Career at Expedia Group
Angela V. has a long-standing association with Expedia Group, having held multiple leadership roles. She served as the Director of CRM Transformation from 2021 to 2023, where she played a critical role in transforming CRM processes. Prior to that, she was the Director of Email Marketing for a brief period in 2021. She also held the position of Senior Marketing Manager, Traveler CRM from 2019 to 2021, focusing on customer relationship strategies for travelers.
Previous Marketing Roles
Before her tenure at Expedia Group, Angela V. worked as the Senior Marketing Manager, Traveler Email at HomeAway from 2018 to 2019. She also served as a Marketing Manager at Quest Diagnostics from 2017 to 2018. Additionally, she was the Manager of Direct Marketing Tactics and Associate Marketing Manager I at Kasasa by BancVue, and earlier held the role of Digital Marketing Coordinator at the same company.
Freelance Writing Contributions
In addition to her corporate roles, Angela V. is an active freelance contributor, having written for various publications from 2017 to 2019. She has also contributed to Austin Fit Magazine as a writer from 2016 to 2018, sharing her personal experiences and insights on fitness and well-being.
Education Background
Angela V. studied marketing at The University of Edinburgh. She holds a Bachelor of Business Administration in Marketing and a Bachelor of Science in Advertising from The University of Texas at Austin.
Mentorship and Advocacy
Angela V. is actively involved in mentorship, coaching emerging leaders within her professional network. She also supports reproductive rights advocacy, focusing on access to reproductive medical care for all.