Bakari Y
About Bakari Y
Bakari Y is a Service Desk Analyst at Expedia Group in Austin, Texas.
Current Role at Expedia Group
Bakari Y holds the title of Service Desk Analyst at Expedia Group. He has been in this role since 2018, based in Austin, Texas. Within this capacity, his responsibilities likely include addressing and resolving customer service desk issues, providing technical support to users, and ensuring smooth IT operations within the organization. His role ensures the optimization of client satisfaction and service efficiency.
Former Role at Blackbaud
Before joining Expedia Group, Bakari Y worked at Blackbaud as an Incident Manager from 2015 to 2017, located in the Austin, Texas Area. In this role, Bakari was responsible for managing and resolving incidents to minimize disruption to services. His duties likely involved coordinating incident resolution processes, communicating with stakeholders, and implementing strategies to prevent future incidents.
Professional Experience in Austin, Texas
Bakari Y has accumulated extensive professional experience in Austin, Texas. He has served in key IT and service management roles, demonstrating his ability to handle complex technical issues and manage service desk operations effectively. His tenures at Expedia Group and Blackbaud highlight his capabilities in both technical support and incident management.