Bill Crider
About Bill Crider
Bill Crider is the Sr Manager of Partner Payments Operations at Expedia Group, leading the Expedia Virtual Card Program and overseeing a team responsible for recovering over $100 million annually.
Title and Position
Bill Crider currently holds the position of Senior Manager, Partner Payments Operations at Expedia Group. In this role, he oversees the Expedia Virtual Card Program. His leadership at Expedia involves managing a comprehensive team structure and ensuring the accuracy and efficiency of virtual credit card transactions.
Role at Expedia Group
At Expedia Group, Bill Crider is responsible for leading a team that focuses on the reconciliation of virtual credit card transactions. His team is tasked with recovering over $100 million in overcharged funds annually. Notably, the team operates under a strong framework of KPIs that Bill establishes and measures, aiming for continuous improvement and elevated standards of productivity and profitability.
Team Leadership and Management
Bill Crider manages a diverse and extensive team structure at Expedia. His team includes 3 Managers, 4 Supervisors, and up to 65 full-time hourly agents. His approach to leadership emphasizes continuous process improvements and the professional growth of team members. Bill has a record of developing individuals within his team, fostering a culture of personal growth and accomplishment.
Education Background
Bill Crider studied at the Academy of Business College in 1970. The specifics of his study period are limited, but his foundational education has contributed to his career in managing complex financial operations and team leadership at Expedia Group.